Review cycles
Quarterly, half-year or annual cycles with self-assessment, manager review, calibration and feedback stages.
Competency framework
Competencies by role and level, criterion weights and a described rating scale that limits subjectivity.
360° reviews
Self, manager, peer, direct-report and internal-customer input, with configurable participation per role.
Linked to OKR and delivery
OKR results, project delivery and task ratings feed the review as evidence, not the manager’s memory.
Calibration
Calibration sessions compare score distribution across teams so no group is systematically harsher.
Development plans
Skill gaps generate a plan with goals, courses and a mentor, tracked to the next cycle.
Improvement plans
A PIP process with milestones, measurable criteria and scheduled check-ins, fully documented.
Link to compensation
Review outcomes drive salary, bonus and promotion proposals through the right financial approvals.
History and trends
Track a person across cycles and compare departments to identify key talent.
Continuous feedback
Capture feedback and recognition as it happens instead of saving it for cycle end.
360-degree reviews
Several reviewers per employee: self, direct manager, skip-level, peers and reports.
Finalised outcome
An authorised person consolidates the forms into one final result — that, not any individual form, is what feeds pay and the nine-box.
KPI library
Standard measures per position, assigned to employees and closed per period.
Nine-box
Performance-and-potential matrix supporting succession planning.
Cross-manager calibration
Calibration sessions that level the scoring across departments before results are locked.
Individual development plans
Generated from review outcomes and tied to courses and tracked milestones.
Regular one-to-ones
Capture what was discussed and what follows after each manager–employee meeting.
Pulse surveys
Short recurring surveys measuring engagement, aggregated by department.
Balanced scorecard
Track objectives across the financial, customer, process and learning perspectives.
Completion rating
A per-period completion assessment used as a parameter in the pay formula.
