When the technician finishes, the invoice is ready

Full service job lifecycle

Create, assign, dispatch, execute and complete field jobs with clear status at every step.

Jobs from tickets and service orders

Tickets or service orders spawn field jobs, and job status flows back to the ticket.

Job types and templatesAdvanced

Versioned templates with material, machine, tool and labour norms create standard jobs in seconds.

Internal versus customer jobsAdvanced

Internal maintenance jobs never invoice; their cost lands on the right cost center automatically.

Per-job permissions

Grant view or edit rights on a single job to specific users, even outside the team.

Checklists, photos, signaturesMobile

Technicians complete checklists, take photos and capture the customer signature on site in the app.

Acceptance or dispute

Customers accept the work or raise a dispute; invoicing can wait until acceptance is given.

Mandatory completion rulesAdvanced

Block job closure when checklist, photos or customer signature are missing, per company policy.

Job time loggingMobile

Technician hours are logged on the job and flow into Projects and Payroll.

Technician schedule

See the whole crew by day or week and drag jobs to assign or reschedule quickly.

Optimising dispatch boardAdvanced

Proposes schedule options by SLA, travel distance or workload balance across technicians.

Shared equipment bookingAdvanced

Reserve shared machines and equipment per job so two crews never compete for one unit.

Skills, zones and teams

Manage skills, service zones and teams so the right person gets the right job.

Van and technician stock

Track material stock on each van or technician store, issued through Inventory with documents.

Material requisitions

Create, import, approve, issue, consume and return materials; leftovers must return before job close.

Batch picking for many jobsAdvanced

Group several jobs into one batch and requisition only the materials still missing from norms.

Tool custody

Issue tools to technicians, see who holds what, and receive them back when work ends.

Field service contracts

Manage customer maintenance contracts and attach every resulting job to the right contract.

Preventive maintenanceAdvanced

Recurring maintenance plans generate due jobs automatically, without relying on anyone's memory.

Automatic draft invoices

Completed or accepted jobs create draft invoices automatically, so no billable work slips through.

AI dispatcherAI

Forecasts SLA breaches and flags unbilled work and jobs short of materials for dispatchers.

Technician copilotAI

An AI assistant that supports technicians while they work through jobs in the field.

AI-explained schedule optionsAI

On the dispatch board, AI ranks and explains schedule options; the dispatcher makes the call.

Service reports

Track job volume, turnaround time and field team performance period by period.