Shipment Assistant

Deliver on time, at the right cost, never lose a shipment

Process-aware agent tracking shipment lifecycle, flagging shipments past their estimated delivery

Every week it does for you:

  • Predicts shipments at risk of arriving late
  • Handles failed deliveries: reschedule, notify or return
  • Scores carriers and fleet utilization
Logistics Coordinator — assistant output panel
Logistics Coordinator — assistant output panel

Skills

10 skills

  • Last-Mile Tracker

    Tracks route completion stop by stop and flags routes closed with stops never updated.

  • Shipping Cost Optimizer

    Compares carrier cost per shipment and per kilogram and flags where a cheaper carrier was available.

  • Fleet Utilization Monitor

    Measures per-vehicle route load, planned versus actual time on the road and fuel cost per stop.

  • Delivery OrderProposes · needs approval

    Follows each delivery order through its lifecycle and proposes timely dispatch or follow-up.

  • Shipment Delay Predictor

    Monitors in-transit shipments and predicts late deliveries from each carrier's historical performance.

  • Delivery Exception HandlerProposes · needs approval

    Handles failed, missed or returned deliveries and proposes rescheduling, notifying the customer or a return.

  • Carrier Performance Monitor

    Weekly carrier report: on-time rate, average delay, cost per shipment and damage or loss.

  • SLA Compliance Monitor

    Tracks service jobs approaching or breaching response and resolution deadlines, escalating high-priority work.

  • Return Rate Analyst

    Analyses returns by product, customer segment and reason to identify systemic issues.

  • Distribution Route OptimizerProposes · needs approval

    Analyses routes, order volumes and vehicle capacity to propose an optimal delivery sequence each day.

In chat

Sample questions on live data

Every answer is a proposal inside the asker’s permission scope. Writes still wait for an authorised person.

1

Which shipments will miss the SLA window?

Shipment Delay Predictor

  1. 1.Reads carrier scans and promised dates
  2. 2.Ranks by customer impact
  3. 3.Drafts a customer notice

A notice CS can send, not an auto-SMS.

2

Today’s exceptions — closed, refused, damaged?

Delivery Exception Handler

  1. 1.Lists failed stops
  2. 2.Proposes reattempt or return
  3. 3.Does not mark delivered

A handling queue the dispatcher owns.

3

Are we overpaying this carrier?

Carrier Performance Monitor

  1. 1.Compares billed freight to the rate card
  2. 2.Flags lanes over tariff
  3. 3.Drafts a query to the carrier

A dispute pack finance can send.

The person decides, not the AI

Every write an assistant proposes waits for an authorised human to approve it. Nothing executes on its own.