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Process management

Build and run approval processes for every app from one place.

Process management — product screenshot
Process management — product screenshot

Capabilities

12 capabilities in Process management

Workflow builder

Drag approval steps, conditions, parallel branches and automated actions, previewing a sample document’s path before publishing.

Dynamic approvers

Resolve approvers by department, reporting line, financial limit, record owner or role — no edit needed when people change.

Policy engine

Set a policy once and enforce it everywhere: spend limits, discount rules, mandatory attachments, two-person approval thresholds.

Policy templates

Ready policy sets for spend, purchasing, discounts, leave, data access and AI actions — adjust the thresholds to yours.

Delegation

Delegate approval during leave or travel by period, document type and limit, with both delegate and delegator recorded on every decision.

Delegation templates

Ready delegation profiles by role — CFO, department head, project manager — applied quickly when someone is away.

SLA and escalation

Deadlines per step, pre-deadline reminders, escalation on breach and a report of the steps that regularly jam.

Workflow templates

60+ templates for purchasing, expenses, contracts, hiring, leave, price changes, asset disposal and more — use as-is or adapt.

Versioning and release

Draft, live and version history; in-flight documents stay on the old version so nothing breaks mid-approval.

Automated steps

Insert API calls, notifications, record creation, an AI assistant run or a signature request inside the flow.

Process analytics

Average time per step, rejection rate, slowest approver and bottlenecks — the basis for shortening the flow.

Approval audit trail

Who approved, when, on which document version and why — kept permanently and exportable for audit.

Assistants on this app

1 assistants work on this data

Approvals Steward

Monitors approval queues, enforces SLA, analyzes rejections, and routes escalations to available approvers.

9 skills

AI Insight

  • Cash anomaliesReceipts and payments breaking the weekly and departmental pattern.
  • Receivable riskCustomers whose payment behaviour changes before they go overdue.
  • Budget varianceDepartments burning budget faster than the period elapsed.
  • Margin erosionProducts or customers whose margin drops unusually fast.
  • Stock anomaliesSlow movers, near-expiry lots and stock-out risk.
  • Pipeline stallDeals sitting in a stage longer than they normally do.

Inline AI

  • Summarise the recordSummarise the open contract, customer, project or ticket.
  • Draft contentWrite emails, descriptions, notices and notes inside the form.
  • Explain a figureClick a number to ask why it came out that way.
  • Fill the formPropose field values from an attached document.
  • Extract from documentsDrop a PDF or photo to create a structured record.
  • TranslateTranslate document content and threads between Vietnamese and English.